.cs-force__save {
  display: flex;
  align-items: center;
  gap: 8px;
}
.cs-force__no {
  width: 11rem;
  height: 32px;
  padding: 0 8px;
  border: 1px solid var(--line);
  border-radius: 8px;
  font-size: 16px;
}
.cs-filter-wrap {
  display: flex;
  flex-wrap: wrap;
  align-items: flex-end;
  gap: 6px 16px;
}
.cs-filter-wrap .toolbar-note {
  margin: 0;
  flex: 1 1 16rem;
  min-width: 0;
}
.cs-filter {
  display: flex;
  flex-wrap: wrap;
  gap: 8px 10px;
  align-items: flex-end;
  flex: 1 1 auto;
}
.cs-filter label {
  display: flex;
  flex-direction: column;
  gap: 4px;
  font-size: 12px;
  font-weight: 650;
}
.cs-filter input,
.cs-filter select {
  min-width: 0;
  width: 100%;
}
.cs-filter #csOrderNo { width: 12em; }
.cs-filter #csPhone { width: 8.5em; }
.cs-filter #csName { width: 6.5em; }
.cs-filter #csKind,
.cs-filter #csStatus { width: 7.2em; }
.cs-filter #csFrom,
.cs-filter #csTo { width: 8.6em; }
.cs-guide-slot {
  position: relative;
  z-index: 8;
}
html.editorial-console .topbar {
  overflow: visible;
}
.cs-guide {
  margin: 0 0 16px;
  padding: 10px 14px;
  border: 1px solid var(--ed-line, #d8dce4);
  background: #fff;
}
.cs-guide--dock {
  margin: 0;
  padding: 0;
  border: 0;
  background: transparent;
}
.cs-guide summary {
  cursor: pointer;
  font-weight: 700;
}
.cs-guide--dock summary {
  list-style: none;
  padding: 6px 10px;
  border: 1px solid var(--ed-line, #d8dce4);
  background: #fff;
  font-size: 12px;
  font-weight: 650;
  white-space: nowrap;
}
.cs-guide--dock summary::-webkit-details-marker {
  display: none;
}
.cs-guide--dock .cs-guide__panel {
  position: absolute;
  top: calc(100% + 8px);
  right: 0;
  width: min(42rem, calc(100vw - 48px));
  max-height: min(70vh, 36rem);
  overflow: auto;
  padding: 12px 14px 16px;
  border: 1px solid var(--ed-line, #d8dce4);
  background: #fff;
  box-shadow: 0 10px 28px rgba(20, 24, 32, 0.12);
}
.cs-guide p {
  margin: 10px 0 0;
}
.cs-guide__h {
  margin: 16px 0 0;
  font-size: 12px;
  font-weight: 800;
  letter-spacing: 0.04em;
}
.cs-guide__sub {
  margin: 12px 0 0;
  font-weight: 700;
}
.cs-guide__scroll {
  margin: 8px 0 0;
  overflow-x: auto;
}
.cs-guide__table {
  width: 100%;
  min-width: 36em;
  border-collapse: collapse;
  font-size: 13px;
}
.cs-guide__table th,
.cs-guide__table td {
  padding: 6px 8px;
  border: 1px solid var(--ed-line, #d8dce4);
  text-align: left;
  vertical-align: top;
  white-space: normal;
}
.cs-guide__table th {
  background: #f4f5f8;
  font-weight: 700;
}
.cs-guide ul {
  margin: 8px 0 0;
  padding-left: 1.2em;
}
.oms-sheet-more {
  margin: 12px 0 0;
}
.oms-sheet tr.cs-row {
  cursor: pointer;
}
.oms-sheet tr.cs-child td {
  padding-top: 7px;
  padding-bottom: 7px;
  color: #4b5563;
}
.oms-sheet tr.cs-child td:first-child {
  padding-left: 22px;
}
.oms-sheet tr.cs-row--order td {
  font-weight: 650;
}
.oms-sheet tr.cs-child--stop td {
  background: #f4f2ef;
}
.oms-sheet tr.cs-child--exchange td {
  background: #eef6f4;
}
.oms-sheet tr.cs-child--return td {
  background: #f7f1ea;
}
.oms-sheet tr.cs-child--reship td {
  background: #f1eef7;
}
.oms-sheet tr.cs-child--cancel td {
  background: #f7eef0;
}
html.editorial-console .oms-sheet tr.cs-row.is-on td,
html.editorial-console .oms-preview tr.cs-row.is-on td {
  box-shadow: none;
  border-top: 2px solid #111;
  border-bottom: 2px solid #111;
  background: #fff;
  padding-top: 10px;
  padding-bottom: 10px;
}
html.editorial-console .oms-sheet tr.cs-row.is-on td:first-child,
html.editorial-console .oms-preview tr.cs-row.is-on td:first-child {
  border-left: 2px solid #111;
}
html.editorial-console .oms-sheet tr.cs-row.is-on td:last-child,
html.editorial-console .oms-preview tr.cs-row.is-on td:last-child {
  border-right: 2px solid #111;
}
html.editorial-console .oms-sheet tr.cs-row.is-on:has(+ tr.cs-follow) td,
html.editorial-console .oms-preview tr.cs-row.is-on:has(+ tr.cs-follow) td {
  border-bottom: none;
}
html.editorial-console .oms-sheet tr.cs-follow.is-on td,
html.editorial-console .oms-preview tr.cs-follow.is-on td {
  border: 2px solid #111;
  border-top: none;
  background: #fff;
  padding: 0;
}
html.editorial-console .oms-sheet tr.cs-follow.is-on .cs-follow__box,
html.editorial-console .oms-preview tr.cs-follow.is-on .cs-follow__box {
  border: 0;
  padding: 16px 16px 18px;
}
.cs-tag {
  display: inline-block;
  min-width: 2.2em;
  margin-right: 6px;
  padding: 1px 6px;
  border-radius: 0;
  font-size: 10px;
  font-weight: 800;
  letter-spacing: 0.04em;
  line-height: 1.4;
  vertical-align: middle;
  color: #fff;
  background: #1e2640;
}
.cs-tag--exchange { background: #0f766e; }
.cs-tag--return { background: #b45309; }
.cs-tag--stop { background: #6b6258; }
.cs-tag--reship { background: #6d28d9; }
.cs-tag--cancel { background: #be123c; }
.cs-follow__pick {
  margin: 0 0 10px;
  font-size: 0.95rem;
}
.cs-follow td {
  background: #f6f7fb;
  vertical-align: top;
  white-space: normal;
  overflow: visible;
}
.cs-follow .btn {
  margin: 0 8px 8px 0;
  min-height: 34px;
  padding: 0 12px;
  font-weight: 650;
}
.cs-follow__box {
  margin: 0;
  padding: 12px 14px;
  border: 1px solid var(--ed-line, #d8dce4);
  border-radius: 0;
  background: #fff;
}
.cs-follow__box-title {
  margin: 0 0 8px;
  font-size: 0.92rem;
  font-weight: 700;
}
.cs-follow__claims {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin: 0 0 12px;
}
.cs-follow__claim {
  display: inline-flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 6px;
  margin: 0;
  padding: 8px 10px;
  border: 1px solid var(--ed-line, #d8dce4);
  background: #f6f7fb;
  font: inherit;
  text-align: left;
  cursor: pointer;
}
.cs-follow__claim.is-on {
  border-color: #1e2640;
  box-shadow: inset 3px 0 0 #1e2640;
  background: #fff;
}
.cs-follow__card {
  margin: 0 0 10px;
  padding: 10px 12px;
  border: 1px solid var(--ed-line, #d8dce4);
  background: #fff;
}
.cs-follow__waybills {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 8px 12px;
  margin: 0 0 10px;
  padding: 10px 12px;
  border: 1px solid var(--ed-line, #d8dce4);
  background: #fff;
}
.cs-follow__waybills p {
  margin: 0;
}
@media (max-width: 720px) {
  .cs-follow__waybills {
    grid-template-columns: 1fr;
  }
}
#noteModal .row-modal__panel--complaint {
  width: min(1080px, calc(100vw - 24px));
  max-height: min(92vh, 920px);
  display: flex;
  flex-direction: column;
}
#noteModal .row-modal__panel--track {
  width: min(640px, calc(100vw - 24px));
  max-height: min(88vh, 720px);
}
#noteModal .row-modal__panel--complaint #noteBody,
#noteModal .row-modal__panel--complaint .oms-map-body,
#noteModal .cs-note-body {
  flex: 1 1 auto;
  min-height: 0;
  overflow: auto;
  max-height: none;
  padding: 0 4px 8px;
}
#noteModal .row-modal__panel--complaint .row-modal__head {
  flex-shrink: 0;
  padding-bottom: 12px;
  border-bottom: 1px solid var(--ed-line, #d8dce4);
  margin-bottom: 12px;
}
#noteModal .cs-modal-order-id {
  font-family: ui-monospace, Consolas, "Malgun Gothic", monospace;
  font-size: 1.05rem;
  letter-spacing: -0.02em;
  font-weight: 750;
}
#noteModal .row-modal__panel--complaint .row-modal__hint {
  margin-top: 6px;
  font-size: 0.82rem;
  line-height: 1.5;
  color: var(--muted, #64748b);
}
#noteModal .row-modal__panel--complaint .row-modal__actions {
  flex-shrink: 0;
  margin-top: 0;
  padding-top: 12px;
  border-top: 1px solid var(--ed-line, #d8dce4);
}
.cs-complaint {
  display: flex;
  flex-direction: column;
  gap: 14px;
}
.cs-section-head {
  margin: 0 0 10px;
}
.cs-section-head h3 {
  margin: 0;
  font-size: 1rem;
  font-weight: 750;
}
.cs-section-head--sm h3 {
  font-size: 0.92rem;
}
.cs-section-head__sub {
  margin: 4px 0 0;
  font-size: 0.78rem;
  color: var(--muted, #64748b);
  line-height: 1.45;
}
.cs-mono {
  font-family: ui-monospace, Consolas, "Malgun Gothic", monospace;
  font-size: 0.92em;
  letter-spacing: -0.02em;
}
.cs-complaint__customer {
  margin: 0;
  padding: 12px 14px;
  border: 1px solid var(--ed-line, #d8dce4);
  background: #fff;
}
.cs-complaint__customer-dl {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px 16px;
  margin: 0;
}
@media (max-width: 640px) {
  .cs-complaint__customer-dl {
    grid-template-columns: 1fr;
  }
}
.cs-complaint__span-2 {
  grid-column: 1 / -1;
}
.cs-complaint__customer dt {
  font-size: 0.8rem;
  color: var(--muted, #667085);
}
.cs-complaint__customer dd {
  margin: 2px 0 0;
}
.cs-complaint__grid,
.cs-complaint__split {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 12px;
  align-items: stretch;
}
@media (max-width: 900px) {
  .cs-complaint__grid,
  .cs-complaint__split {
    grid-template-columns: 1fr;
  }
}
.cs-complaint__pane {
  padding: 12px 14px;
  border: 1px solid var(--ed-line, #d8dce4);
  background: #fff;
  min-height: 0;
}
.cs-complaint__pane--tight {
  min-height: 120px;
}
.cs-complaint__consult {
  margin: 0;
  padding: 14px 14px 12px;
  border: 1px solid var(--ed-line, #d8dce4);
  background: #f8f9fc;
}
.cs-complaint__pane-label {
  margin: 0 0 8px;
  font-size: 0.82rem;
  font-weight: 750;
  color: var(--ed-ink, #334155);
}
.cs-complaint__pane--aicc {
  background: #fff;
  min-height: min(28vh, 240px);
  display: flex;
  flex-direction: column;
}
.cs-complaint__pane--aicc .cs-pane-empty {
  flex: 1 1 auto;
  display: flex;
  flex-direction: column;
  justify-content: center;
}
.cs-complaint__pane--manual {
  background: #fff;
  display: flex;
  flex-direction: column;
}
.cs-pane-empty {
  margin: 0;
  padding: 14px 12px;
  border: 1px dashed var(--ed-line, #c8cdd6);
  background: #fafbfc;
  text-align: center;
}
.cs-pane-empty__title {
  margin: 0 0 6px;
  font-size: 0.88rem;
  font-weight: 700;
  color: var(--ed-ink, #1e293b);
}
.cs-pane-empty__body {
  margin: 0;
  font-size: 0.8rem;
  line-height: 1.5;
  color: var(--muted, #64748b);
}
.cs-manual-notes {
  display: flex;
  flex-direction: column;
  gap: 12px;
  min-height: 0;
  flex: 1 1 auto;
}
.cs-manual-notes__list {
  flex: 0 1 auto;
  max-height: min(28vh, 220px);
  overflow: auto;
}
.cs-history-list--scroll {
  max-height: inherit;
}
.cs-manual-notes__form {
  flex-shrink: 0;
  padding-top: 10px;
  border-top: 1px solid var(--ed-line, #e2e8f0);
}
.cs-manual-notes__actions {
  margin: 8px 0 0;
}
.cs-manual-notes__empty {
  margin: 0 0 4px;
  font-size: 0.82rem;
  color: var(--muted, #64748b);
}
.cs-note-form {
  display: grid;
  gap: 6px;
  margin: 0;
  font-size: 0.82rem;
  font-weight: 650;
  color: var(--ed-ink, #334155);
}
.cs-note-form textarea {
  width: 100%;
  min-height: 72px;
  padding: 8px 10px;
  border: 1px solid var(--ed-line, #d8dce4);
  background: #fff;
  font: inherit;
  resize: vertical;
}
.cs-history-list__text {
  margin: 0 0 4px;
  font-size: 0.9rem;
  line-height: 1.45;
  white-space: pre-wrap;
}
.cs-history-list__meta {
  margin: 0;
  font-size: 0.75rem;
  color: var(--muted, #64748b);
}
.cs-complaint__table {
  width: 100%;
  border-collapse: collapse;
  font-size: 0.92rem;
}
.cs-complaint__table th,
.cs-complaint__table td {
  padding: 6px 8px;
  border-bottom: 1px solid var(--ed-line, #d8dce4);
  text-align: left;
  vertical-align: top;
}
.cs-complaint__table th {
  font-weight: 650;
  color: var(--muted, #667085);
  font-size: 0.8rem;
}
.cs-complaint__num {
  width: 4.5rem;
  white-space: nowrap;
}
.cs-complaint__claims {
  list-style: none;
  margin: 8px 0 0;
  padding: 0;
  display: flex;
  flex-direction: column;
  gap: 8px;
}
.cs-complaint__claims li {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  gap: 6px 8px;
  padding: 8px 10px;
  border: 1px solid var(--ed-line, #d8dce4);
  background: #f8f9fc;
}
.cs-note-form {
  display: block;
  margin: 10px 0 8px;
}
.cs-note-form textarea {
  display: block;
  width: 100%;
  margin-top: 4px;
  min-height: 72px;
}
.cs-track-split {
  display: flex;
  flex-direction: column;
  gap: 8px;
  max-height: min(62vh, 520px);
  overflow: auto;
}
.cs-track-acc {
  border: 1px solid var(--ed-line, #d8dce4);
  background: #fff;
  border-radius: 8px;
  overflow: hidden;
}
.cs-track-acc.is-pick {
  border-color: var(--ed-ink, #1f2937);
  box-shadow: inset 3px 0 0 var(--ed-ink, #1f2937);
}
.cs-track-acc.is-old .cs-track-acc__head {
  background: #f5f5f5;
}
.cs-track-acc__head {
  display: grid;
  grid-template-columns: 1fr auto;
  grid-template-rows: auto auto;
  gap: 2px 10px;
  align-items: center;
  width: 100%;
  margin: 0;
  padding: 10px 36px 10px 12px;
  border: 0;
  background: #f8fafc;
  font: inherit;
  text-align: left;
  cursor: pointer;
  position: relative;
}
.cs-track-acc__head:hover {
  background: #f1f5f9;
}
.cs-track-acc__title {
  grid-column: 1 / -1;
  font-weight: 700;
  font-size: 0.88rem;
  line-height: 1.35;
}
.cs-track-acc__summary {
  font-size: 0.78rem;
  color: #64748b;
}
.cs-track-acc__who {
  font-size: 0.72rem;
  color: #94a3b8;
  font-family: ui-monospace, Consolas, monospace;
}
.cs-track-acc__chev {
  position: absolute;
  right: 12px;
  top: 50%;
  width: 8px;
  height: 8px;
  margin-top: -5px;
  border-right: 2px solid #64748b;
  border-bottom: 2px solid #64748b;
  transform: rotate(45deg);
  transition: transform 0.15s ease;
}
.cs-track-acc.is-open .cs-track-acc__chev {
  margin-top: -2px;
  transform: rotate(-135deg);
}
.cs-track-acc__body {
  display: none;
  padding: 0 12px 12px;
  border-top: 1px solid var(--ed-line, #e2e8f0);
}
.cs-track-acc.is-open .cs-track-acc__body {
  display: block;
}
.cs-track-acc__body .cs-history-list {
  margin: 10px 0 0;
  padding-left: 1.1rem;
}
.cs-follow__card p {
  margin: 0 0 6px;
}
.cs-follow__card p:last-child {
  margin-bottom: 0;
}
.cs-follow__list {
  display: grid;
  gap: 6px;
  margin: 0 0 10px;
}
.cs-follow__list p {
  margin: 0;
  font-size: 0.92rem;
}
.cs-follow__list span {
  display: inline-block;
  min-width: 7.5em;
  font-weight: 700;
}
.cs-follow__empty {
  font-weight: 500;
  color: var(--muted, #667085);
}
.cs-history-list {
  margin: 0;
  padding: 0;
  list-style: none;
}
.cs-history-list li {
  margin: 0 0 8px;
  padding: 10px 12px;
  border: 1px solid var(--ed-line, #d8dce4);
  background: #fff;
}
.cs-history-list li:last-child {
  margin-bottom: 0;
}
html.editorial-console .cs-follow .btn.btn-ghost,
html.editorial-console .cs-follow__box .btn.btn-ghost {
  border: 1px solid var(--ed-line, #d8dce4);
  background: #fff;
  font-weight: 650;
}
html.editorial-console .cs-follow .btn.btn-ghost:hover:not(:disabled),
html.editorial-console .cs-follow__box .btn.btn-ghost:hover:not(:disabled) {
  background: #f4f6f8;
  border-color: #c8cdd6;
}
.cs-claim {
  max-width: 1100px;
}
.cs-claim__pick {
  margin: 0 0 16px;
}
.cs-claim__pick label,
.cs-claim__form label {
  display: grid;
  gap: 6px;
  font-size: 12px;
  font-weight: 550;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--ed-faint, #667085);
}
.cs-claim__pick select,
.cs-claim__form select,
.cs-claim__form textarea,
.cs-claim__sheet input[type="number"] {
  max-width: 420px;
  min-height: 36px;
  padding: 6px 10px;
  border: 1px solid var(--ed-line, #d8dce4);
  border-radius: 0;
  background: #fff;
  font: inherit;
  color: inherit;
}
.cs-claim__form textarea {
  max-width: none;
  min-height: 88px;
  resize: vertical;
}
.cs-claim__meta {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(130px, 1fr));
  gap: 8px 14px;
  margin: 0 0 12px;
  padding: 10px 12px;
  border: 1px solid var(--ed-line, #d8dce4);
  background: var(--ed-canvas, #fff);
}
.cs-claim__meta dt {
  margin: 0 0 4px;
  font-size: 11px;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--ed-faint, #667085);
}
.cs-claim__meta dd {
  margin: 0;
  font-weight: 650;
}
.cs-claim__sheet {
  margin: 0 0 18px;
  border: 1px solid var(--ed-line, #d8dce4);
  background: #fff;
}
.cs-claim__sheet-bar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 10px 12px;
  border-bottom: 1px solid var(--ed-line, #d8dce4);
}
.cs-claim__sheet table {
  width: 100%;
}
.cs-claim__sheet tr.is-off td {
  color: var(--ed-mute, #98a2b3);
}
.cs-claim__sheet input[type="number"] {
  width: 72px;
  max-width: 72px;
  min-height: 32px;
}
.cs-pill {
  margin: 0;
  font-weight: 700;
}
.cs-claim__form {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 14px 16px;
  margin: 0 0 12px;
}
.cs-claim__reason {
  grid-column: 1 / -1;
}
.cs-claim__who {
  margin: 0;
  align-self: end;
  color: var(--ed-mute, #667085);
}
.cs-claim__actions {
  margin: 0;
  justify-self: end;
  align-self: end;
}
@media (max-width: 720px) {
  .cs-claim__form {
    grid-template-columns: 1fr;
  }
  .cs-claim__sheet-bar {
    flex-direction: column;
    align-items: flex-start;
  }
}
.cs-wh-pick {
  display: grid;
  gap: 8px;
}
.cs-wh-pick__row {
  display: flex;
  gap: 10px;
  align-items: flex-start;
  margin: 0;
  padding: 10px 12px;
  border: 1px solid var(--ed-line, #d8dce4);
  background: #fff;
  cursor: pointer;
}
.cs-wh-pick__row:has(:checked) {
  border-color: #111;
  background: #f7f7f5;
}
.cs-wh-pick__row input {
  margin-top: 3px;
}
.cs-wh-pick__name {
  display: block;
  font-weight: 700;
}
.cs-wh-pick__addr {
  display: block;
  margin: 4px 0 0;
}